Refund Policy
Last updated: May 2026
Overview
Klairia is a subscription service for AI visibility monitoring. This policy explains how cancellations and refund requests are handled for paid plans purchased through LemonSqueezy.
Cancellations
You can cancel your subscription at any time. Cancellation stops future renewals, and your paid access remains available until the end of the current billing period.
Refund window
If Klairia is not a fit, contact us within 14 days of your first paid purchase and we will review your request. Approved refunds are returned to the original payment method through LemonSqueezy.
Renewals
Renewal payments are generally non-refundable once a new billing period has started, unless required by law or there has been a billing error or service issue that prevented normal use.
Billing errors
If you believe you were charged incorrectly, email us with the account email, charge date, and a short description of the issue. We will investigate and correct confirmed billing errors.
Processing time
Refund timing depends on LemonSqueezy and your payment provider. Once approved, refunds typically appear on the original payment method within several business days.
Contact
To request a refund or ask a billing question, email hello@klairia.com.